TERMS AND CONDITIONS
Before getting a quote from our team, we suggest going through all the terms and conditions to exclude all kinds of misunderstanding.
- Estimated times are not guaranteed and any work taking longer than estimated is chargeable.
- Parking reservations are the responsibility of the customer.
- There is a 2 hour minimum charge on all jobs
- Payments must be made by e-transfers, cheque with cheque guaranty card or cash at the completion of the job, on the day of the job.
- Any parking tickets incurred on the jobs are to be paid in full on completion of the job.
- We do not accept responsibility for loss or damage to customer property after the completion of a job and payment is received.
- Extra payment of £10 is required if travelling through the congestion charge.
- Extra payment of £10 is required if travelling through the congestion charge.
- Our arrival times are estimated, and although we do our best to be on time, circumstances out of our control (such as heavy congestion) may cause slight delays.
Play Video
- Be present, either personally, or through an authorized representative, during the collection and delivery process.
- Prepare and stabilize all appliances prior to their removal.
- You are responsible to check all your items listed in our inventory note before sending it to the property where you are moving and make sure to sign again when you have received your goods or otherwise we will not be responsible for any loss or damage.
- There are certain things that we do not do and which are not covered under this contract.
- They are: (Dismantling or assembling flat pack furniture, or a property fitments or fittings.) (Disconnecting or reconnecting any equipment or appliances.)
- We are not liable for any items which are already pre-packed unless we pack it for you.
- We will not be liable for losses arising from. War, invasion, acts of foreign enemies, hostilities (whether declared or not), civil war, terrorism, rebellion and/or coup, Act of God, industrial action or other events outside our reasonable control.
- If you cancel or postpone more than 14 days before the removal date then there shall be no charge payable by you.
- All cancellations must be made 48hrs prior to the date of booking; other wise minimum charges will be applied.
- 25% deposite must be paid in advance for all moves.
- Payment must be paid by cheque 5 working days prior to the job date or by cash immediately after the job is finished.
Let our results speak for themselves.
Polly Stephens
teacher
Grayson Hancock
manager
Jamie Sutton
student
Adam Smith
teacher
David Jones
manager
Mag Richards
accountant
Need a fast and easy moving service?
Get a free and quick quote from our experts.